Compliance Specialist and Consumer Advocate
In order to provide superior customer service, Advanced Capital Solutions keeps a Compliance Specialists and Consumer Advocates on staff to mediate debt-related questions.
Our Compliance Specialists and Consumer Advocates are here to discuss your rights and responsibilities, and to help you navigate the intricacies of the collections process.
The groups duties include:
- Working with debtors and/or their attorneys to resolve disputes
- Contacting regulatory agencies (Attorney General, Better Business Bureau, and State Consumer Agencies) regarding borrowers with disputes
- Contacting clients directly for information on a debt to resolve any questions or disputes