Compliance Specialist and Consumer Advocate

In order to provide superior customer service, Advanced Capital Solutions keeps a Compliance Specialists and Consumer Advocates on staff to mediate debt-related questions.

Our Compliance Specialists and Consumer Advocates are here to discuss your rights and responsibilities, and to help you navigate the intricacies of the collections process.

The groups duties include:

  • Working with debtors and/or their attorneys to resolve disputes
  • Contacting regulatory agencies (Attorney General, Better Business Bureau, and State Consumer Agencies) regarding borrowers with disputes
  • Contacting clients directly for information on a debt to resolve any questions or disputes

If you have a complaint or dispute regarding a debt that we have contacted you about, please utilize one of the following options to let us know:

1.) Complete the form to the BELOW for electronic submission of your concern.

2.) Send a letter to the following address:
Advanced Capital Solutions
5553 Whipple Ave NW,
North Canton, OH 44720
Attn: Chief Compliance Officer

3.) Call our toll free number 1-877-790-7091.

You can make a payment online or call (855) 477-8864 to make a payment at anytime.